Contact Kate
Tel: 01663 795004
Mobile: 07766 527 434

Kate is passionate about improving choice and control for service users in Housing, Health and other social care organisations and is seen as an expert in this field.

She uses solution-focused approaches that identify customers’ best experiences to identify how service provision should be shaped to provide improved choice and control to the individual.

Her experience was influential during a major project designed to identify and share good practice in this area. The project included working with the 13 Individual Budget pilot sites, Communities and Local Government, the Care Services Improvement Partnership, the Department of Health and the Housing Corporation.

Kate has worked for the Department of Health to draft a paper titled ‘Practical advice for the current moment’ designed to help people cut through the confusion around Personalisation and Choice.